Terms of Service

When you make a Booking on TourSyncer, you are also agreeing to abide by the rules, restrictions, and terms set by the Provider of the Tour Package ("Rules and Restrictions"). Each Provider may have its own Rules and Restrictions that apply to the Tour Package you book – for example, policies on payment schedules, cancellations, refunds, changes, minimum age or health requirements for participants, safety guidelines, or other usage terms. These will be provided to you or made available for your review before you finalize a Booking. The specific Rules and Restrictions of a Tour Package are incorporated by reference into these Terms and form part of your agreement.

By completing a Booking, you agree to accept and comply with the applicable Provider's Rules and Restrictions. You must, for instance, adhere to any cancellation deadlines, check-in or meeting times, participation requirements, and usage policies that the Provider specifies for the service. If you fail to comply with a Provider's Rules and Restrictions, the Provider may cancel your tour or refuse to provide the service, and you may not be entitled to a refund or may incur cancellation fees, depending on the Provider's policies. TourSyncer is not responsible for any consequences (such as loss of payments or denial of service) resulting from your failure to follow a Provider's terms.

Key points about Provider Rules and Restrictions:

• Each tour or service may have unique terms. For example, some tours may require a minimum number of participants, specific equipment or attire, or have age/health limitations. Others may have strict cancellation or no-show policies. Always read the Provider's conditions carefully before booking.
• Incorporation into Booking: The relevant Rules and Restrictions will be communicated during the booking process (e.g., via a link or shown in the booking interface). By proceeding with a Booking, you acknowledge that you have read and accepted those additional terms.
• Violations: If you violate a Provider's Rules and Restrictions (for example, by failing to show up on time, not meeting participation requirements, or breaching safety rules during the tour), the Provider has the right to take appropriate action. This may include cancelling the remaining portion of the tour or ejecting you from an activity without refund, denying you further access to the service, and/or charging penalties as outlined in their policies. You may also be responsible for any costs or losses incurred by the Provider due to your violation.

Please ensure you review and understand the Rules and Restrictions for the Tour Package you select. If you have any questions about a Provider's terms, contact the Provider or TourSyncer support before booking.

This section outlines the rules for using the TourSyncer Platform and your responsibilities as a user. By accessing or using our Service, you agree to the following:

2.1 Eligibility and Personal Use

2.2 Your Commitments and Responsibilities

When using our Service, you agree that:

• Lawful Use: You will use the Platform and Service only for legitimate purposes and in compliance with all applicable laws and these Terms.
• Truthful Information: All information you provide to us or through the Platform is true, accurate, current, and complete. This includes personal details, payment information, and any details required for a booking or required by a Provider (such as participant names or special requirements).
• Booking for Others: If you make a booking on behalf of someone else or a group:
  • You have obtained each person's authorization to act on their behalf and to agree to these Terms and the Provider's Rules and Restrictions on their behalf.
  • You will relay all relevant terms, conditions, and information related to the booking to the other travelers. This includes all Rules and Restrictions, requirements, and these Terms.
  • You accept responsibility for the booking obligations, including payment of the total price and any additional fees or charges associated with the booking.
• Follow Platform Guidelines: You will follow any other guidelines or policies provided by TourSyncer within the Platform. This may include respecting review guidelines (see Section 9) and cooperating with any verification processes.
• No Interference: You will not interfere with or disrupt the operation of the Service. This means you will not attempt to harm, hack, or impair the Platform or any systems or networks connected to it.

2.3 Prohibited Activities

You agree not to misuse the TourSyncer Service. Prohibited activities include, but are not limited to:

2.4 Platform Access and Suspension

TourSyncer reserves the right to deny access to the Service or take other protective actions at any time if, in our reasonable judgment, a User is violating these Terms or engaging in suspicious or fraudulent activity. Specifically:

• We may, at our sole discretion, cancel any bookings made under your account (or associated with your name, email, or payment method) if we have reason to believe that the booking is unauthorized, fraudulent, or made in violation of these Terms or a Provider's Rules.
• We may temporarily or permanently suspend or terminate your TourSyncer account and your access to the Service if we determine that you have violated these Terms, provided false information, engaged in misconduct, or for any other valid reason (such as security concerns or repeated problematic behavior).
• We may take legal action against anyone who engages in fraudulent or illegal conduct on our Platform. This could include seeking restitution for losses and referring matters to law enforcement authorities.

If we cancel a booking or deactivate your account under this section and you believe this action was taken in error, you may contact our support team to seek clarification or to appeal the decision. However, TourSyncer's decisions to deny access or cancel bookings in protection of our Service, other users, or Providers are typically final as they are made to preserve the integrity and security of our platform.

Finally, we continually improve and update our Service. This means we may add or remove functionalities or features, or we may suspend or stop the Service altogether, at any time and without prior notice. We will not be liable to you for any modification, suspension, or discontinuation of the Service, but if you have an active booking, we will fulfill our obligations for that booking or provide an alternative solution.

When you use TourSyncer to book a Tour Package, the following terms apply to the booking process and confirmation:

Important: In most cases, you should receive the Booking Confirmation email within minutes of completing your booking. If you do not receive a confirmation within 24 hours after booking, or if you have any reason to believe your booking was not properly processed, contact TourSyncer customer support promptly.

It is your responsibility to ensure that the email address you provided is correct and that you check your inbox (and spam folder) for the confirmation. TourSyncer is not liable for any consequences of a misdirected or undelivered confirmation that result from incorrect contact information provided by you.

Additional Booking Information

• Tour Provider Vouchers/Tickets

  Some Providers may require you to present a voucher, ticket, or specific confirmation code at the time of service (for example, at the tour check-in). The Booking Confirmation we send may have those items attached or instructions on how to retrieve them. Be sure to bring any required documentation (electronic or printed, as specified) when you go to participate in the tour or activity. Failure to present required documentation might result in the Provider refusing service, in which case you may not be entitled to a refund.

• Special Requests

  If you have special requests (e.g., dietary restrictions, accessibility needs, or other preferences), you should communicate those to the Provider either through the special request field during booking (if available) or by contacting the Provider directly after booking. TourSyncer cannot guarantee that any special request will be met by the Provider, and we are not liable if a Provider fails to accommodate your requests. Always confirm critical requests directly with the Provider.

• Communications

  After booking, all further communications about the tour (such as updates, changes, or inquiries) should ideally be handled through the TourSyncer Platform messaging system or via the contact information provided for the Provider. This ensures a record of communications. The Provider or TourSyncer may also contact you at the email or phone number you provided for matters related to your booking.

Summary: Once you have a Booking Confirmation, your reservation is confirmed. It is your responsibility to note the details and comply with any instructions provided (for example, arrival times and locations for the tour). Keep your Booking Confirmation handy (electronically or printed) when you begin your tour, and be prepared to show identification if requested by the Provider to verify your booking.

When you book a Tour Package on TourSyncer, you agree to pay the total amount quoted for your reservation, which may include the tour price, taxes, and any applicable fees. Below are the terms regarding pricing and payments:

4.1 Pricing

• Displayed Prices

  The price of Tour Packages will be displayed on our Platform in the currency indicated (which typically depends on your location or selection). We strive to ensure that all prices displayed are accurate and up-to-date. Prices are set by the Providers and can change at any time. However, once you have made a booking, the price for that confirmed booking will not change except in cases of an obvious error.

• Dynamic Pricing

  Travel and tour services can be dynamic. Prices may vary based on demand, season, availability, or promotions. If you save a Tour Package in your cart or wish list, please note the price is subject to change until you actually book and pay. The price in effect at the time of booking (as shown in the final checkout screen) is the price that will apply.

• Obvious Errors

  While we work hard to avoid mistakes, obvious pricing errors may occur from time to time (for example, a tour listed for $0 or a ridiculously low price due to a typographical error). If a price is obviously incorrect, and a reasonable person would recognize it as a mistake, we reserve the right to correct the error and either offer you the opportunity to keep your booking at the correct price or cancel your booking without penalty.

4.2 Taxes and Charges

4.3 Payment Process

• Payment Methods: TourSyncer accepts various payment methods (e.g., major credit cards, debit cards, possibly PayPal or other payment services where available) for booking transactions. You must provide valid payment information. By providing payment details and completing a booking, you authorize TourSyncer (or our designated payment processor) to charge the full amount of the booking (including the tour price, taxes, and fees) to the payment method you provided.
• Charging Your Card: In most cases, your payment will be charged immediately upon booking confirmation. Sometimes, for certain bookings, you may see an authorization hold for the amount on your card before confirmation. By confirming the booking, you agree that your payment method may be charged by TourSyncer (on behalf of the Provider) or by the Provider's payment processor, as applicable.
• Currency: Transactions are generally processed in the currency you select or that is displayed during checkout. If your payment method is in a different currency than the one quoted, your bank or card issuer may convert the amount and charge you a foreign transaction fee. TourSyncer is not responsible for the exchange rates or fees imposed by your financial institution.
• Receipts: After payment is processed, we will include a payment receipt in your Booking Confirmation or send a separate receipt email. This will outline the charges. Keep this for your records. If you need a formal invoice or tax invoice, please contact the Provider or TourSyncer support; in some cases, the Provider will issue invoices for their services.

4.4 Payment Security and Fraud Prevention

By completing a payment on our Platform, you assure us that you are an authorized user of the payment method, and you consent to the charge (or debit) of the full amount due for the booking. If any issues arise with payment, we will reach out to you, and it is your responsibility to resolve payment issues in a timely manner to avoid cancellation of your booking.

Life is unpredictable, and travel plans can change. This section explains the rules and processes for cancelling or changing bookings, whether initiated by you, the Provider, or due to other circumstances. It also covers how refunds are handled.

5.1 Your Cancellation or Change Request

5.2 Cancellations or Changes by Providers or TourSyncer

In certain situations, a Provider or TourSyncer may need to cancel or alter your booking due to unforeseen circumstances:

• Failure to Pay: If full payment for the booking (or any required installment or related fee) is not successfully collected by the due date, your booking may be canceled.
• Provider-Initiated Cancellation or Modifications: Providers might cancel or change a booking for reasons beyond their control or due to operational needs. Examples include: the Provider becoming unable to operate the tour on the scheduled date, overbooking or scheduling errors, or the Provider no longer offering that service.
• TourSyncer-Initiated Cancellation: In rare cases, TourSyncer may need to cancel a booking independent of a Provider's action. This could occur if we detect fraud, if the booking violates any sanctions or legal requirements, or if there was a system error.
• Minimum Participant Requirements: Some tours require a minimum number of participants to proceed. This should be stated in the tour description. If the Provider does not get enough bookings to meet their minimum, they might cancel the tour.

5.3 Refund Process

If you are entitled to a refund under the applicable cancellation policy or under these Terms:

We understand that cancelling a trip can be disappointing. We will do our best to make the process as clear and fair as possible. If you have any issues regarding a cancellation or refund (for example, if you believe you deserve a refund but the Provider disputes it), you can reach out to TourSyncer's support team. We may mediate between you and the Provider to reach a resolution, though the outcome will ultimately be governed by the terms you agreed to at booking.

Remember: Cancellation policies vary greatly by tour and Provider. Some are very flexible, and others are very strict (especially for specialty or high-demand experiences). Always choose a package that matches your needs and risk tolerance, and consider purchasing travel insurance if you want additional protection for unforeseen cancellations.

TourSyncer is a platform that allows Travel Providers to list and sell their tour packages directly to customers. If you are a Provider (or if you interact with Providers on the Platform), the following terms and responsibilities apply to Providers using TourSyncer. These provider-side terms are designed to ensure a safe, fair, and reliable platform for all parties.

6.1 Provider Account and Listings

• Provider Registration: To sell tour packages on TourSyncer, Providers must create a specialized provider account. Providers must provide all information required by TourSyncer, which may include business name, contact information, descriptions of services, licenses or permits (if applicable), banking information for payouts, and other verification details.
• Listing Creation: Providers are responsible for creating and managing their tour listings on the Platform. This includes writing accurate descriptions, specifying what is included and not included, setting prices, defining cancellation policies and Rules and Restrictions, and providing high-quality and truthful images or media of the experience.
• Compliance with Guidelines: TourSyncer may provide guidelines or standards for listing content. Providers agree to adhere to any such guidelines. TourSyncer reserves the right to edit, remove, or request changes to listings that do not meet our guidelines or that violate any laws or these Terms.
• No False Listings: Providers must only list tour packages that they intend to actually deliver. Creating fake listings, posting inaccurate availability, or otherwise attempting to attract customers under false pretenses is strictly forbidden.
• Licenses and Certifications: Providers are solely responsible for obtaining and maintaining any required licenses, permits, insurance, or certifications to offer their travel services. This includes tour operator licenses, guiding certifications, work permits, liability insurance, permission to access certain sites or parks, etc., as required by local laws in the areas they operate.

6.2 Provider Obligations to Customers

6.3 Provider Financial Terms

• Pricing and Payouts: Providers set the prices for their Tour Packages. TourSyncer will display the price as provided by the Provider (plus any applicable taxes or our service fees to the user). When a user makes a payment for a booking, TourSyncer will collect the funds. Providers will receive their payout (the booking amount minus any agreed TourSyncer commission or fees) as per our payment schedule.
• Commission and Fees: Providers agree that TourSyncer may deduct a commission or platform fee from the amounts collected for their bookings. The specifics of commission rates or fee structures will be communicated separately (for example, in a provider agreement or fee schedule).
• Taxes (Provider's Responsibility): Providers are responsible for determining what taxes (such as income tax, business tax, VAT, GST, etc.) apply to the services they provide and for collecting, reporting, and remitting the correct taxes to the appropriate authorities.
• No Circumvention of Payments: Providers must not solicit or accept payments for TourSyncer-booked tours outside of the TourSyncer platform. Doing so (for instance, asking a TourSyncer customer to pay cash on arrival or use a different payment link) undermines the platform's integrity and is prohibited.

6.4 Content and Intellectual Property (Provider)

6.5 Provider Violations and Removal

• Compliance with Terms: Providers must adhere to all terms in this Section 6, as well as any other applicable parts of these Terms of Service (including Section 9 on content guidelines and Section 8 on liability/indemnification).
• Investigation of Complaints: If TourSyncer receives complaints or reports of problems concerning a Provider, we will investigate the matter. Providers agree to cooperate with any such investigation and to provide information as requested by TourSyncer to resolve the issue.
• Remedial Actions: Depending on the severity and frequency of violations, TourSyncer may take actions against a Provider, including but not limited to: issuing warnings, removing or editing listings, cancelling upcoming bookings (with appropriate refunds to customers), withholding payouts to address customer refunds or claims, imposing fines or penalties, or suspending/terminating the Provider's account.

TourSyncer's Platform is global, meaning travelers and Providers from around the world can connect. If you book a Tour Package that involves international travel or travel to a location outside your home country, it is important to be aware of the additional responsibilities and risks. While TourSyncer facilitates connecting you with Providers, you are responsible for ensuring that you meet all requirements for international travel and for staying informed about the conditions at your destination.

7.1 Travel Advisories and Risks

Travel to certain destinations may involve greater risk than others. Governments often issue travel advisories or warnings for areas due to factors like political instability, natural disasters, health outbreaks, or security concerns. It is your responsibility to check the relevant travel advisories issued by your government (and the government of the country you plan to visit, if applicable) before booking and again before traveling. Consider factors such as: local health notices (e.g., epidemics, required vaccinations), safety and security alerts, entry requirements, or any recent developments that might affect your trip.

TourSyncer does not guarantee that any destination is safe or without risk. By booking travel to a particular destination, you acknowledge and accept the risks associated with travel to that location. TourSyncer is not liable for any losses or injuries that result from travel to a destination that may be considered dangerous or high-risk, barring any direct fault or negligence on our part.

7.2 Health and Entry Requirements

7.3 Local Laws and Customs

When you travel to another country, you are subject to that country's laws and regulations, which can differ significantly from your home country's. You should:

• Obey Local Laws: This includes laws related to conduct, photography (some places forbid taking pictures of certain buildings or people), alcohol or drug use (penalties for drug offenses are extremely severe in many countries), traffic rules if you are driving, and so on. If you break the law, there is little TourSyncer or even your home government can do to assist you. You could be arrested, fined, or deported by local authorities.
• Cultural Respect: Understand and respect the local customs and cultural norms of the places you visit. What is appropriate behavior or dress in one country may be offensive in another. For instance, certain religious sites require modest clothing; some cultures have specific etiquette for greetings or interactions.
• Sanctions and Legal Travel Restrictions: You are responsible for ensuring that your travel does not violate any export controls, economic sanctions, or other legal restrictions. For example, if you are a citizen of Country A, your government might prohibit travel to Country B (or doing business with certain entities there).

7.4 TourSyncer's Liability in International Context

TourSyncer reiterates that we do not operate the tours and we do not provide transportation or logistics to get you to the tour's starting point (unless explicitly stated for a particular package). We do not assume liability for:

In summary, prepare well when traveling internationally: get your documents in order, stay informed about conditions, follow the law, and respect the culture. This will help ensure your tour goes smoothly and safely.

This section is very important – it outlines the allocation of responsibility between you (the user), TourSyncer, and the Providers, and it limits TourSyncer's liabilities. Please read it carefully so you understand what TourSyncer is and is not accountable for.

8.1 TourSyncer's Role and Liability

• Platform Role

  TourSyncer provides a platform to connect Users and Travel Providers. We do not operate, own, or control the travel services or tour packages that you book through our Platform (with the exception of any services explicitly stated as provided by TourSyncer, which is not the typical case). The contract for the actual tour services (e.g., guiding, transportation during the tour, activities, lodging as part of a package, etc.) is between you and the Provider. TourSyncer is not a participant in that contract; we act as an intermediary/facilitator.

• No Warranty for Third-Party Services

  Providers are independent third parties, and they are not agents, employees, or representatives of TourSyncer. Therefore, TourSyncer makes no guarantees or warranties regarding the quality, safety, reliability, legality, or suitability of any Tour Package or Provider. Any representations about the tours (including photographs, descriptions, ratings, and other content) are provided by the Providers or other users (in reviews), not by TourSyncer.

• "As-Is" Basis

  The Service (our Platform) is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, TourSyncer disclaims all warranties of any kind, whether express or implied, regarding the Platform. This includes any implied warranties of merchantability, fitness for a particular purpose, non-infringement, title, and any warranties arising from course of dealing or usage of trade.

8.2 Limitation of Liability

To the extent permitted by law, TourSyncer's liability to you is limited.

8.3 User's Responsibility and Risk Acknowledgment

• Travel Risk: You acknowledge that traveling and participation in tours carries inherent risks – from minor issues like schedule changes or discomfort to major risks like accidents, illness, or political instability. You voluntarily assume all such risks related to travel or any activities booked through TourSyncer.
• User's Due Diligence: You have a responsibility to make an informed decision about which Tour Packages to book. While we aim to provide helpful information and user reviews, you should research and ask questions if needed.
• No Guarantee of Outcomes: TourSyncer does not guarantee that you will have a specific outcome from using our Service (for example, we can't assure that a particular tour will meet all your expectations or that issues won't occur).

8.4 Indemnification

You agree to indemnify, defend, and hold harmless TourSyncer and its affiliates, and each of our/their respective officers, directors, employees, and agents (collectively, the "TourSyncer Parties") from and against any claim, cause of action, demand, loss, liability, or expense (including legal fees and costs) arising out of or relating to:

• Your breach of these Terms or the documents referenced herein.
• Your violation of any law or the rights of a third party (for example, if you, as a traveler, damage property on a tour or if you, as a Provider, injure a guest due to negligence, and that party sues TourSyncer, you'll cover TourSyncer's costs).
• Your use of the Service (for instance, any content you post, any interaction you have with other users, or any booking transactions) or any activity related to your account by you or any person using your account (including negligent or wrongful conduct).

8.5 Release

Except to the extent that it is prohibited by applicable law, you release TourSyncer and the TourSyncer Parties from any and all claims, demands, losses, expenses, or damages of every kind and nature, known and unknown, arising out of or in any way connected with:

• Disputes between you and any Provider or other third party (e.g., other travelers) arising from a tour or booking. If you have a dispute with a Provider regarding a refund, service quality, injuries, or anything else, you release us from all claims, demands, and damages connected to such dispute.
• Any issues or dissatisfaction with a travel service that a Provider provided or failed to provide. (Nonetheless, we will try to assist under our policies, but legally the claim is with the Provider, as mentioned.)
• Any content posted by another user or Provider, including any defamatory, offensive, or illegal content. However, we do ask that you notify us if you encounter such content so we can review and act accordingly.

Important: This Section 8 does not affect any statutory rights you may have that cannot be waived or limited by contract. Different jurisdictions have different laws regarding consumer protection and liability waivers. We do not seek to override any such laws. Instead, this section sets forth the intended allocation of risk as between you and TourSyncer for using our Service.

Our Platform may allow users to post content such as reviews, ratings, photos, profiles, forum posts, and other materials. We value honest feedback and an open exchange of experiences, but we also maintain guidelines to ensure the content remains respectful, relevant, and lawful. By submitting any content on TourSyncer, you agree to this section.

9.1 Content Ownership and License

9.2 Content Guidelines

We have Content Guidelines to which all users must adhere when contributing content. These guidelines are in place to keep the Platform helpful and trustworthy. While they cannot anticipate every scenario, here are key rules:

• Relevant and Truthful: All content (especially reviews) should be based on your genuine experience or questions about a specific tour or destination relevant to TourSyncer. Don't post deliberately false or misleading information. Reviews should be factually accurate to the best of your knowledge and reflect your personal experience.
• Respectful: Do not include any language or material that is hateful, defamatory, harassing, obscene, or otherwise offensive. This includes slurs, insults, or profanity directed at others. We welcome constructive criticism but not personal attacks.
• No Inappropriate Content: Absolutely no content that is pornographic, sexually explicit, violent (beyond describing a travel experience factually), or that promotes illegal activity. Also, do not post any private information about someone else (e.g., personal phone numbers, addresses) or content that violates another person's privacy.
• Original Content / No Plagiarism: Post only content that you have the right to post. Don't copy text or images from other sources (websites, guidebooks, etc.) and paste them as your review or post, unless you have permission and give proper credit.

9.3 Moderation and Use of Content

This section outlines how intellectual property (IP) is handled on TourSyncer's Platform, including our rights and the respect we require for others' rights.

10.1 TourSyncer's Intellectual Property

10.2 Respect for Third-Party IP

TourSyncer respects intellectual property rights of others and expects you to do the same.

• User Content Assurances: By posting content on TourSyncer, you assure that you own the content or have obtained all necessary rights and permissions (including any copyright, trademark, or privacy/publicity rights) to post it and to grant TourSyncer the license in Section 9.
• Copyright Infringement Policy (DMCA): If you believe that any content on our Platform infringes your copyright, you may request removal of such content (or access to it) by sending a notice to TourSyncer's designated copyright agent under the Digital Millennium Copyright Act (DMCA) or equivalent laws.
• Other IP Violations: If you believe any content on TourSyncer infringes trademarks or other IP rights besides copyright, you can contact us with details, and we will investigate.

TourSyncer may offer software applications, including mobile apps and other downloadable tools, to enhance your experience. This section outlines additional terms for using any software provided by TourSyncer.

Additional Software Terms

• Device Security: You understand that the Software, like any software, may have bugs or errors. While we strive to ensure our Software is secure and stable, you download and use it at your own risk. You are responsible for any harm to your device or loss of data that results from the download or use of the Software.
• Termination of Software License: If you violate these Terms or if we terminate your right to use the Platform, your license to use the Software will automatically terminate at the same time. We also reserve the right to discontinue the Software or the availability of the app at any time.
• Export Laws: The software and its underlying technology may be subject to export controls and sanctions laws of the United States and other countries. You agree to abide by all such laws and not to export, re-export, or transfer the Software to any destination, person, or entity prohibited by those laws.

TourSyncer is a global platform, but as a company, we must specify how disputes will be resolved and what laws will govern these Terms. The goal is to ensure fairness while recognizing that users come from different jurisdictions.

12.1 Governing Law

Except where otherwise provided by mandatory local law (explained below), these Terms and any disputes or claims arising out of or relating to them or the Service will be governed by the laws of the State of Texas, USA, if Texas is where TourSyncer is headquartered, or the laws of the jurisdiction in which TourSyncer, Inc. is incorporated/registered (assuming that is Texas, as per the contact info). This governing law applies without regard to conflict of law principles (meaning Texas law will apply even if you reside elsewhere, except that we won't apply any Texas rules that would result in applying another state's laws).

However, we recognize that if you are a consumer residing outside of the United States, you may have certain protections under the laws of your country of residence. Nothing in these Terms affects your rights as a consumer to rely on such local law protections.

12.2 Jurisdiction and Venue

12.3 Arbitration and Class Action Waiver (US Residents)

Please read this section carefully if you reside in the United States. It affects your rights by requiring any disputes with TourSyncer to be resolved through binding arbitration on an individual basis, rather than in court (with limited exceptions), and by waiving your right to participate in class actions or similar proceedings.

• Arbitration Agreement

  You and TourSyncer agree that any dispute, claim, or controversy arising out of or relating to your use of the Service or these Terms (including the breach, termination, enforcement, interpretation, or validity thereof) or the relationship between us, shall be resolved by binding arbitration, except for the exceptions below. This arbitration agreement is governed by the U.S. Federal Arbitration Act (FAA).

• Exceptions to Arbitration

  Either you or we may choose to take a dispute to court instead of arbitration in the following situations: (a) for individual claims brought in small claims court (or an equivalent court in the U.S. that handles disputes under a certain monetary threshold) so long as the claim remains in that court; and (b) for injunctive relief claims regarding intellectual property (like trademarks, trade dress, copyrights, or patents).

• Class Action Waiver

  You and TourSyncer agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator shall not consolidate or join the claims of other persons or parties who may be similarly situated without the express consent of all parties.

This final section includes various additional terms that don't fit in earlier sections but are important for the overall understanding of the agreement between you and TourSyncer.

13.1 Entire Agreement

These Terms, along with our Privacy Policy (and any other terms expressly incorporated by reference into these Terms), constitute the entire agreement between you and TourSyncer with respect to the Service. They supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and TourSyncer with respect to the Service.

If you have signed a separate written agreement with TourSyncer regarding specific services (for example, if a Provider has a separate contract), that agreement may also apply to the extent it does not conflict with these Terms.

13.2 No Agency or Partnership

Nothing in these Terms shall be construed as making either party the partner, joint venturer, agent, legal representative, employer, contractor or employee of the other. TourSyncer is not an agent of users or Providers, except for the limited purpose of processing payments from users on behalf of Providers as described. We have an independent contractor relationship.

13.3 Assignment

You may not assign or transfer these Terms (or any of your rights or obligations hereunder) without TourSyncer's prior written consent. Any attempt by you to assign or transfer these Terms without consent will be null and void. TourSyncer may assign, transfer, or novate these Terms or any rights and obligations at any time to an affiliate or in connection with a merger, acquisition, corporate restructuring, or sale of assets, or by operation of law or otherwise.

13.4 No Waiver

If we do not enforce any particular provision, it does not mean we waive that provision or our right to enforce it later. No waiver of any term of these Terms shall be deemed a further or continuing waiver of that term or any other term, and TourSyncer's failure to assert any right or provision under these Terms shall not constitute a waiver of that right or provision.

13.5 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by an arbitral body or court of competent jurisdiction, then that provision shall be enforced to the maximum extent permissible and the remaining provisions of these Terms will remain in full force and effect. The invalid provision will, at our election, be amended and interpreted so as to best accomplish the objectives of the original provision within the limits of applicable law, or if such amendment is not possible, deemed severed from these Terms.

13.6 Notices

13.7 Translations

These Terms may be translated into other languages for your convenience or as required by law. The English version of these Terms shall prevail in case of any conflict or ambiguity between the English version and a translated version. If you are reading a translation and something is unclear, please refer to the English version (or ask us to clarify).

13.8 Force Majeure

TourSyncer shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, such as natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fires, floods, accidents, strikes, pandemics, or shortages of transportation facilities, fuel, energy, labor, or materials. If such an event occurs, we will use reasonable efforts to minimize the disruption to our Service, but some interruptions may occur.

13.9 Survival

Certain sections of these Terms by their nature should survive termination of this agreement. These include, but are not limited to: Sections on fees owed, content licenses (your grant of license to content, since it's perpetual), indemnification, warranty disclaimers, limitations of liability, dispute resolution, governing law, and this miscellaneous section.

13.10 Contact Information and Customer Support

If you have any questions about these Terms or need assistance, please contact TourSyncer Customer Support. You can reach us by:

• Visiting our Help/Support Center on our website or app (which may have FAQs and contact forms).
• Emailing us at [[email protected]] for general queries.
• Calling customer service at [phone number] (available [hours/days]).
• For escalations or legal concerns, please use the notice address in 13.6.