TourSyncer Booking & Operations Features
Use online booking, itineraries, invoicing, CRM, groups, staff scheduling, or check-in as the solution to one operational gap—or connect them as an all-in-one platform for tours, activities, tastings, attractions, classes, and multi-day experiences.
Use one capability or the complete platform
Online Booking System
Accept direct reservations 24/7 with embeddable website widgets, shareable links, and QR codes.
Dynamic Pricing Engine
Configure seasonal, tiered, and group-based pricing rules that update rates automatically.
Smart Invoicing & Billing
Create booking-linked or custom invoices, track payments, send payment links, issue receipts, and process refunds.
Travel CRM & Guest Profiles
Centralize customer profiles, past bookings, dietary preferences, and private staff notes.
Group Tour Management
Create manual or automatic groups, email a group, apply supported discounts, and prepare current manifests.
Staff & Guide Scheduling
Assign guides, drivers, or agents to schedules and itinerary activities, then review their operating calendar.
Multi-Workspace & RBAC
Support multi-location offices and franchises with granular role-based permissions.
Step-by-Step Itinerary Builder
Create visual day-by-day itineraries with photos, dynamic pricing, and PDF exports.
Mobile Experience for Guests & Staff
TourSyncer companion apps give guests trip access, while staff use mobile-responsive web schedules, manifests, and check-in.
0% Commission Booking
Connect your own Stripe account and pay TourSyncer 0% booking commission; standard Stripe processing fees still apply.
Digital Guest Check-In
Paperless digital guest manifests, instant guest name search, and mobile check-in.
How TourSyncer Transforms Daily Operations
Direct and Manual Bookings on One Schedule
Accept direct bookings through your website, shareable links, and QR-code campaigns, then keep phone, desk, and walk-in reservations in the same capacity-controlled schedule. Manage confirmations, cancellations, and rescheduling from the booking record.
Build Stronger Relationships with Integrated CRM
Go beyond basic contact info. Manage detailed customer profiles, track booking history, store preferences (dietary needs, interests), and log communication. Use this data to personalize experiences, send targeted marketing messages, and build lasting loyalty.
Create & Manage Tour Packages with Ease
Define hourly, single-day, and multi-day tour products. Add descriptions, inclusions and exclusions, schedules, capacity, traveler and group pricing, activities, stops, and images in one product record.
Step-by-Step Itinerary Builder: Craft & Price Journeys
Design professional day-by-day itineraries with connected pricing. Add activities, stops, timing, images, and notes, then produce a customer-ready itinerary and PDF without rebuilding the plan in a separate document.
Secure & Simple Payment Processing
Connect your own Stripe account to accept online card payments. Track full, partial, and pay-later bookings, record cash or card status, send payment links, issue receipts, and process refunds. TourSyncer takes 0% booking commission; standard Stripe processing fees still apply.
Assign Guides, Drivers, Agents, and Hosts
Maintain staff records and assign guides, drivers, agents, hosts, or instructors to the relevant tour schedule or itinerary activity. Review upcoming assignments from one operating calendar.
Data-Driven Decisions: Understand Your Business Performance
Review the operational, financial, and audit information created by your products, schedules, bookings, payments, customers, and team activity. Use the available reports to reconcile work and understand business performance.
Streamlined Communication & Digital Check-In
Use configured customer and group email workflows, retain group email history, and run paperless digital check-in at a meeting point, dock, classroom, tasting room, or attraction. Search guest names and update the live manifest from a mobile-friendly browser.
