Privacy Policy

Last Updated: April 23, 2025

TourSyncer ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information through our platform and services. By using our services, you agree to the practices described below.

1Scope of This Privacy Policy

This Privacy Policy applies to:

  • Users (travelers, customers, and third-party providers)
  • All data collected through the TourSyncer website, mobile app, and related services
  • All interactions involving bookings, accounts, or platform communications

2Information We Collect

Information You Provide

  • Full name, email address, phone number, address
  • Tour booking details and travel preferences
  • Payment details (processed securely via third-party)
  • Communications with customer support

Information Collected Automatically

  • IP address, browser type, operating system
  • Device identifiers and usage statistics
  • Cookies and similar tracking technologies

Information from Third Parties

  • Identity verification services
  • Payment gateways
  • Tour operators or providers

3How We Use Information

Your data may be used to:

  • Process bookings and payments
  • Provide and manage services
  • Communicate with you (e.g., confirmations, changes, support)
  • Improve and personalize your experience
  • Prevent fraudulent activities and ensure platform integrity
  • Send promotional content (if opted in)

4Sharing of Information

We share your personal information only as necessary:

  • With tour providers to fulfill bookings
  • With payment processors for secure transactions
  • With customer support services
  • With legal authorities when legally required
  • With marketing partners, only with your consent

Important: TourSyncer does not sell your personal information.

5Security Measures

TourSyncer uses:

1Encryption and secure socket layers (SSL)
2Multi-factor authentication
3Regular security audits
4Monitoring and detection tools for fraudulent or unauthorized access

Any detected fraudulent behavior may lead to account suspension and legal reporting.

6Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access or correct your personal data
  • Delete your data or account
  • Withdraw previously given consent
  • Object to or restrict data processing
  • Opt-out of marketing communications

Requests can be made via [email protected].

7International Data Transfers

Your data may be transferred to and processed in countries outside your own. We use contractual safeguards like Standard Contractual Clauses to ensure protection.

8Children's Privacy

TourSyncer does not knowingly collect data from children under 16. Parents or guardians can contact us to delete any inadvertently collected data.

9Data Retention

We retain your information only as long as necessary for:

  • Providing services
  • Meeting legal obligations
  • Resolving disputes and enforcing agreements

You may request deletion unless legally required to retain it.

10Changes to This Privacy Policy

We may update this Privacy Policy periodically. Material changes will be communicated through our platform or by email.

11Contact Us

For any privacy-related inquiries, please contact:

Thank you for trusting TourSyncer.

Your privacy is our priority.